Frequently Asked Questions

Most rentals typically run $350 to $750, depending on the size, the type of debris, the delivery location and how long you keep it; a 10 yard typically runs $350 to $550. You get a flat rate on the phone covering delivery, pickup, the standard 3 to 7 day rental and the included weight — 1 to 2 tons on a 10 yard, 2 to 3 on a 15, 3 to 4 on a 20, 4 to 5 on a 30, 5 to 6 on a 40. Going over is a simple overage fee based on weight. The cost guide breaks it down.

Yes. Delivery, pickup, the rental period and disposal up to the included weight are all in the one flat price. No hidden fuel surcharges, no extra fees.

Two things: going over the included weight — a simple overage fee based on weight — and keeping the container past the rental window, at a daily or weekly rate. Banned items also have to come out of the load before it can go. We explain it all on the first call so there is nothing to find later.

Not a different rate — but concrete, brick, dirt and tile use up the included weight fast. So we size heavy loads differently (a 10 yard loaded level, or split loads) and tell you where the weight line is before you load.

Major credit and debit cards. Payment is processed when your booking is confirmed, to secure your delivery date. Repeat commercial clients can ask about ongoing service plans.

On your own driveway or private property in Naperville, we found no City permit for a roll-off. In the street, parkway, alley or sidewalk, you need a City Right-of-Way permit — applied for through the Civic Access portal with a map showing where the dumpster goes. It is $88, or $120 if part of the street is closed, with a $5,000 maintenance bond, and review takes about 14 calendar days (an expedite can be requested). The code keeps at least 18 feet of roadway open and wants warnings, barricades and lights where needed (§ 9-1A-10). Other towns differ — Glen Ellyn bans obstructing the street or parkway, North Aurora bans containers in the right-of-way, Wheaton wants a street occupancy permit. The permit guide and your town page cover the details.

In Naperville, with a Right-of-Way permit — and only along the street frontage of the work site unless the neighbor consents (§ 9-1A-10). Allow about two weeks for review, and check with the City before you count on it. Tell us when you book and we line the delivery up with it.

Because some do. Naperville requires a commercial scavenger licence from the City Clerk to collect or dispose of commercial waste — $250 a year, or $150 downtown, with a $50,000 bond (§ 4-2-4) — though the code leaves temporary construction roll-off containers out of its definition of commercial waste. Warrenville's scavenger licence is $750 a year, Wheaton licenses commercial haulers at $500, West Chicago's licence is $3,290, North Aurora requires a $270 Waste Removal Licence, and Plainfield allows no more than seven scavenger licences at a time. We hold ours. We quote the section on each page and tell you where your job stands.

Because most towns here contract their residential trash to one hauler. Naperville contracts with Groot; Glen Ellyn's code sends all residential waste to the Village's exclusive contractor (7-6-3), Warrenville has an exclusive franchise (6-2-9) and Montgomery an exclusive contract (§ 9-42). The same codes leave room for project debris: West Chicago lets a homeowner with a valid building permit use a different disposal service for the project (§ 9-142), and Glen Ellyn lets construction debris go with any Village-licensed scavenger. A roll-off carries project debris, not weekly trash. We tell you straight on the phone where your job stands.

It can. Some subdivisions have rules on containers in driveways. We do not know your HOA's rules — check them before you book.

Ask for boards under the dumpster and the driver puts them down. Tell us before delivery if a surface needs more than that.

About 60 feet of clear space, a flat, stable surface and at least 25 feet of overhead clearance. Power lines, tree branches, parked cars and bins are the usual problem.

Naperville, Lisle, Warrenville, Wheaton, Winfield, Downers Grove, Woodridge, Glen Ellyn and West Chicago in DuPage County; Aurora, North Aurora, Batavia, Montgomery and Oswego in the Fox Valley; Bolingbrook, Romeoville and Plainfield in Will County — each with its own page. The complete Naperville guide pulls it together.

At 588 W 5th Ave, Naperville, IL 60563.

Mostly the timing. West Chicago, North Aurora, Montgomery, Oswego, Batavia, Romeoville and Plainfield are 12 to 16 road miles from the yard and more often next day than same-day. Price depends partly on the delivery location, and we say any difference up front.

Yes — several license haulers or scavengers, and Glen Ellyn, North Aurora and others limit where a container can sit. Each town page says what that town's code says, and we tell you where your job stands when you call.